Refund policy

Refund Policy

At KlaritySkin.co, we are committed to providing high-quality skincare products designed to help you look and feel your best. Due to the nature of our products and to uphold hygiene standards, we maintain a strict policy as follows:

1. All Sales Are Final
We do not accept any returns, exchanges, or refunds. Once an order is placed and confirmed, it is considered final.

2. Product Integrity
All products are carefully inspected and securely packed before shipment. In the unlikely event that you receive a damaged, defective, or incorrect item, please contact us within 3 days of receiving your order at [your support email], with your order number and clear photos of the issue. We will review each case individually and may provide a replacement at our discretion.

3. Change of Mind
We do not offer refunds or exchanges for change of mind, personal preference, or individual skin reactions. We recommend reviewing the product details and ingredients list carefully before purchasing.

4. Gift Cards / Promotional Vouchers
All KlaritySkin.co gift cards and promotional vouchers are non-refundable, non-transferable, and cannot be exchanged for cash. Expired vouchers will not be honored.

Thank you for your understanding and support.